Quote:
Originally Posted by James
Making a "Fun" experience goes a long way!
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We use the PhoneSmart
call center. They do a great job reserving our empty
storage spaces.
The "Fun" factor with
PhoneSmart is their "Knock-Knock" jokes playing while a customer holds.
The sad thing is that I can hardly hear the end of the joke before one of their reps answer the phone... It makes me want to call back just to hear the end of the joke.