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Old 12-21-2009, 09:59 PM
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Join Date: Aug 2008
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Default Building Rapport

If you are trying to teach yourself how to handle self storage complaints , then there are a few things that you are going to want to keep in mind. First of all, you are going to want to be sure that you are working on building your rapport with your customers, as you are not going to be able to solve many problems without building good rapport. Now, you are also going to want to work on your listening skills, as you are not going to be able to build rapport if people do not think that you are listening to them.
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