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Old 01-04-2010, 04:16 PM
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Join Date: Jul 2008
Posts: 69
Default Keep Your Cool

Addressing self storage complaints is not easy, especially if you have not practiced a little bit of anger management yourself. The last thing that you are going to want to do when you set out to address complaints is become angry with your customer . All that you are goin to accomplish by doing that is making your customer even angrier, and making their problem even worse. So, always remember that keeping your cool is going to make your life easier.
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