When you check your voicemail in the morning and it is full of self storage complaints , it is easy to become very stressed out. The last thing that you want to deal with, after all, are a bunch of complaints early in the morning. Just remember, though, that the fastest way to get rid of your complaints is to work on building rapport with your current and potential customers. The more rapport you build, the more they are going to trust you, and the less complaints they are going to come up with.