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Old 11-20-2009, 10:21 PM
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Join Date: Jul 2008
Posts: 100
Default The Art of Complaint Management

Self storage complaints are not the end of the world. Indeed, all that you have to do when the complaints start to come your way is sit back, relax, and think it all through. The more that you think, the more that you are going to be able to get through to even the most irate callers and customers. This, you might guess, is a game of patience and practice.
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